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You Are Not Able to Use Payments in Messages Right Now. Please Try Again Later.

Prepare payment issues, such every bit declined or incomplete transactions

If you lot have problems paying for Google products, you might need to prepare a problem with your payments contour.

Find the issue you're experiencing below:

"Your transaction cannot be completed"

A multifariousness of different situations may trigger this message. Effort these suggestions to resolve the result:

  • If this bulletin is followed past instructions for submitting boosted data to us, please exercise so. The other steps listed are unlikely to resolve this issue.
  • Check whether the billing accost for your payment method (such as a credit menu) matches the address recorded in your Google payments center settings. If they don't match, update your accost in your Google payments center, and attempt the transaction over again.
  • Try using a Google Play gift carte du jour to complete the transaction.
  • Attempt using the best interface for your computing device:
    • If you're using a desktop computer, try the transaction using the Google product's website.
    • If you're using a mobile device, try using the product'south mobile app (if an app is bachelor).
  • If you lot're using guest checkout when the error occurred:
    • Try signing in to an existing Google account and placing the order again.
    • Try creating a new Google business relationship if you don't already take one and visiting the Google Store to try the transaction again.

"Unable to complete transaction: Expired card"

Check to see if your payment method is upwardly to date. If it isn't, update it in the Payments heart.

"Unable to consummate transaction. Delight use another course of payment."

Note: These steps also apply if you see the error message "Your payment didn't go through. Please effort a different payment method or try once more later."

Effort the following:

  1. Check to see if your payment method is upward to date. If it isn't, update it in the Payments eye, and so try your purchase again.
  2. Make sure you have plenty money in your account for the purchase.
  3. If you're yet having issues, contact your bank to see if there'south a problem with your account.
  4. Attempt making the buy once more with a unlike payment method.

"Your payment was declined due to an issue with your account"

If you see this bulletin, it might be considering:

  • We saw a suspicious transaction on your payments contour.
  • We demand a little more data to protect your account confronting fraud.
  • We demand a lilliputian more information to comply with Eu constabulary (European customers only).

To set up the issue, try the following:

  1. Go to the Payments center.
  2. Take action on any errors or requests in the payments center.
    1. You might need to verify your identity before you tin buy anything through your Google Account.
  3. Make sure your name, address, and payment information are up to engagement.

"Unable to process payment: Low carte balance"

You might not accept enough funds in your account to make the payment. Check your account balance or contact your bank.

Ineligible or unavailable credit or debit card

Card is grayed out & says "verify on pay.google.com"

Your carte du jour was reported as stolen. You must verify the card before y'all can use it again:

  1. Go to pay.google.com and sign in to your account.
    1. If you have multiple accounts, sign in to the business relationship with the grayed-out card.
  2. Click Payment methods.
  3. Adjacent to the card that says "Verification needed," click Verifyand thenCharge carte.
  4. Inside 2 days, you'll find a temporary charge on your card statement along with an 8-digit code.
  5. To complete verification, go to pay.google.com and enter the viii-digit code.

If yous try to verify the payment method again:

  1. Confirm which card you want to verify.
  2. Check how long agone you lot tried to verify your card.
    • If less than 2 days: Wait upwards to 2 days.
    • If more than two days: Check your card statement. You should find a temporary charge from Google chosen "GOOGLE TEST," with an 8-digit code.

Bill of fare is grayed out & says "menu is ineligible"

You lot can't use this carte du jour for this buy. Endeavor to make the purchase again with a different carte.

If the menu you want to employ isn't listed, follow the on-screen instructions to add a new carte.

Closed payments profile

Larn more nigh what to practice if you temporarily or permanently closed your payments contour.

If y'all're still having trouble, contact support.

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Source: https://support.google.com/paymentscenter/answer/9034675?hl=en

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